The entire article is very good.
Apart from their civic importance, hierarchies can be surprisingly benign in life more broadly. Hierarchy is oppressive when it is reduced to a simple power over others. But there are also forms of hierarchy that involve power with, not over. Daoism characterises this kind of power effectively in the image of riding a horse, when sometimes you have to pull, and sometimes let go. This is not domination but negotiation. In Daoism, power is a matter of energy and competence rather than domination and authority. In this sense, a hierarchy can be empowering, not disabling.
Take the examples of good relationships between parents and children, teachers and students, or employers and employees. These work best when the person higher in the hierarchy does not use that position to dominate those lower down but to enable them to grow in their own powers.
A common Confucian ideal is that a master ought to aim for the student to surpass him or her. Confucian hierarchies are marked by reciprocity and mutual concern. The correct response to the fact of differential ability is not to celebrate or condemn it, but to make good use of it for the common pursuit of the good life.
Because there is a trade-off between width and depth of expertise, the greater the expert, the narrower the area of competence. Hence the best role for experts is often not as decision-makers, but as external resources to be consulted by a panel of non-specialist generalists selected for general-purpose competences. These generalists should interrogate the experts and integrate their answers from a range of specialised aspects into a coherent decision. So, for example, parole boards cannot defer to one type of expert but must draw on the expertise of psychologists, social workers, prison guards, those who know the community into which a specific prisoner might be released, and so on. This is a kind of collective, democratic decision-making that makes use of hierarchies of expertise without slavishly deferring to them.